Author Archives: Ken Trent

Get to “That’s Right”: Confirming Real Alignment in Negotiations

Learn why hearing "that's right" from your counterpart signals you've identified their real needs - [...]

The Two Negotiations: Daily & Deal

Not all negotiations are the same. Distinguish between daily negotiations and deal negotiations to improve [...]

Anchoring: How the First Number Shapes Every Negotiation

The opening number creates a reference point that influences the entire negotiation. Learn the Anchoring [...]

Silence: Let the Other Side Reveal Their Real Position

Strategic silence after a significant proposal often prompts the other side to share constraints and [...]

Mutual Value, Not Compromise

Compromise feels like progress but often reduces value for both sides. The ABN approach focuses [...]

The Accusation Audit: Lead With the Hard Truth

Name the negatives before your counterpart does. This defensive tactic from the ABN curriculum clears [...]

Labeling: Acknowledging Concerns to Uncover Real Needs

Labeling helps surface unspoken concerns in negotiations by acknowledging the other side's perspective early, leading [...]

Silence: Why Stopping at the Right Moment Wins Deals

Most negotiators talk their way out of better outcomes. Deliberate silence after an anchor or [...]

Core Interests: Finding the Real Drivers Behind Every Position

Core interests sit beneath the surface-level asks in a negotiation. Learning to identify them helps [...]

The Leverage Shift: Act When the Balance Tips Your Way

Leverage rarely stays fixed in a negotiation. Learn to recognize when it shifts in your [...]